This page explains how to delete an account you use to sign in to the ForceVera mobile app for iOS and Android (developer: Centangle Global LLC). Guard and supervisor accounts are created by their employer, the security company that uses ForceVera, so the employer's administrator deletes them when you ask.
How do I ask for my account to be deleted in the app?
- Open the ForceVera app and sign in.
- Go to your Profile and tap Delete account.
- Optionally give a reason, then tap Request account deletion.
Your employer's administrator is emailed straight away and deletes the account from the ForceVera web panel. You can cancel the request on the same screen until then.
What if I cannot sign in to the app?
Email privacy@forcevera.com from the email address on your account, with the subject "ForceVera account deletion" and the name of your employer. We will confirm it is your account and pass the request to your employer. If your account has not been deleted within 30 days of your request, email us again and we will follow it up.
What is deleted and what is kept?
- Deleted: your profile, that is your name, email address, phone numbers, address, profile photo and uploaded documents (such as licence and ID images), together with your sign-in, PIN and device push tokens. You can no longer sign in.
- Kept by your employer: the work you did for your employer, such as shifts, attendance (clock-in and clock-out), on-duty location history, patrol scans, reports and chat messages. These are your employer's business records. They no longer show your name: they show "Deleted user" with a reference number, and your employer keeps and deletes them under its own records policy.
More detail is in our Privacy Policy.
Contact us
Centangle Global LLC, a Wyoming limited liability company that owns and operates ForceVera
30 N Gould St, Ste R, Sheridan, WY 82801, United States
Privacy and legal: privacy@forcevera.com
Product support: support@forcevera.com