Visits that are hard to prove
A client is billed for nightly patrols, but there is nothing to show the guard actually got out and walked the site.
When one guard covers several sites a night, ForceVera shows that each visit happened: an on-site clock-in, checkpoint scans and a report for every site.
Mobile patrol companies use guard tour software to prove every site visit happened. In ForceVera, a patrol guard clocks in inside each site's geofence, scans the QR checkpoints on that site's tour and files reports with photos. Dispatchers see guards on duty on a live map, and missed or late tours raise alerts.
A client is billed for nightly patrols, but there is nothing to show the guard actually got out and walked the site.
With many sites on one route, a skipped site only comes to light when the client complains.
Patrol guards work alone at night, and the office has no idea where they are or whether they have stopped moving.
Everything runs from the same guards, sites, shifts and reports, in the web app for your office and the iOS and Android app for guards and supervisors.
Mobile patrol companies usually choose Pro, because the live map, dispatch calls and the client portal are in Pro and Enterprise. QR patrol tours, the geofenced time clock and reports are in every plan, so a small patrol operation can start on Basic. See pricing and plan limits.
Schedule a shift for each site on the route. At each stop the guard clocks in inside that site's geofence, scans the checkpoints on the site's tour, files any report and clocks out before moving on to the next site.
No. ForceVera has no vehicle tracking. It uses the guard's phone location while they are on duty, for clock-in, checkpoint scans, the live map and geofence alerts.
No, and they are not supported today. Checkpoints are QR codes that you print and place on site; guards scan them with the ForceVera app.
Not today. Dispatchers see who is on duty on the live map and get alerts when a guard leaves a site's geofence or stops moving, and guards can message the office from the app.
Yes. Patrol scans and missed tours appear in the daily client report, and on Pro and Enterprise clients can see them in their own portal.
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