Security dispatch software and a live command center

Give dispatchers and supervisors one screen with every site, every guard on duty and every open issue, and the tools to act on them.

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Pro and Enterprise · See pricing

What does security dispatch software do?

Security dispatch software gives a control room a live view of guards and sites, and the tools to send guards to calls and track them to completion. ForceVera shows guards on a live map with an activity feed, logs dispatch calls with their status, keeps post orders at hand and raises alerts for geofence exits, idle guards and missed patrols.

Why it matters

Dispatch & command center: what your security company gets

See everything at once

A live map of guards and sites with an activity feed of clock-ins, patrols and reports.

Act before clients notice

Geofence, idle and missed-tour alerts arrive as they happen, with an action center for open issues.

Every call accounted for

Dispatch calls are logged with their status from received to closed, with an audit trail.

How it works

Dispatch & command center in ForceVera: how it works

  1. Open the command center

    See guards on duty, sites and live activity on one screen.

  2. Respond to alerts

    Handle geofence, idle and missed-tour alerts from the action center.

  3. Dispatch calls

    Log a call, assign a guard and track it to completion.

  4. Hand over

    Daily summaries and the audit log show what happened on each shift.

Capabilities

Everything included

Dispatch & command center works with the rest of ForceVera: the same guards, sites, shifts and reports, with no separate app to buy.

  • Live guard map and site map
  • Activity feed of clock-ins, patrols and reports
  • Dispatch calls with status tracking
  • Post orders and site instructions
  • Action center for open issues
  • Geofence, idle and missed-tour alerts
  • Broadcast messages to guards
  • Daily summary and audit log export
FAQ

Dispatch & command center: questions, answered

Which plans include dispatch?

The dispatch and command center module is included in the Pro and Enterprise plans.

Can dispatchers see guards on a map?

Yes. The command center shows on-duty guards and your sites on a live map, with an activity feed alongside.

What alerts does ForceVera send?

Alerts for guards leaving a site's geofence, going idle on duty or clocking out away from the site, and for patrol tours that are missed or late.

Do dispatcher seats cost extra?

No. Dispatchers, supervisors and admins are included on every plan; pricing is based on the number of guards.

Can we message all guards at once?

Yes. Dispatchers can send broadcast messages to guards through the app.

More features
Guard tour system Set up checkpoints and tours for every site, let guards scan them from their phone, and see straight away when a round is missed or late. Geofenced time clock Guards start duty and breaks from the app only when they are inside the site's geofence, and a clock-out away from the site is flagged. Timesheets build themselves, ready for payroll and client billing. Incident & daily reports Guards report from their phone with photos, your team reviews, and clients get a clear daily report without anyone retyping notes.

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