Security guard management software for Newcastle and North East security companies

From Newcastle and Sunderland to Gateshead and Northumberland, plan rotas, prove officers were on site, record patrols and incidents, and give clients the evidence they ask for, in one platform.

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What software do Newcastle and North East security companies use to manage officers?

Security companies in Newcastle and the rest of the North East use security workforce software to plan rotas, check officers are on site, record patrols and incidents, and report to clients. ForceVera does this in one platform: rotas on officers' phones, a geofenced clock-in, QR patrol checkpoints, incident and daily reports, a client portal and timesheets.

ForceVera in Newcastle and the North East: key facts

ForceVera charges in US dollars: $169 a month for up to 25 guards (Basic), $449 a month for up to 100 guards (Pro) and $1,099 a month for up to 500 guards (Enterprise). Your bank converts the charge to pounds.
ForceVera is priced per company by the number of guards; admins, dispatchers, supervisors and client users are not counted.
The SIA counted 5,261 licence holders in the Newcastle travel to work area and 2,604 in Sunderland in September 2025.
Northumbria Police recorded 11.9 shoplifting offences per 1,000 people in the year to March 2026, against 8.2 for England and Wales; Newcastle upon Tyne recorded 14.1.
ForceVera keeps a photo of each officer's SIA licence on their profile, but does not check licences with the SIA or track expiry dates.

Prices in US dollars before tax, as of October 2026. Other figures from the official sources on this page, checked October 2026.

Newcastle and the North East in numbers

Security work in Newcastle and the North East

The SIA's September 2025 FOI release counts 5,261 licence holders in the Newcastle travel to work area and 2,604 in Sunderland. Northumbria Police covers Newcastle, Gateshead, North and South Tyneside, Sunderland and Northumberland. In the year to March 2026 it recorded 90.3 crimes and 11.9 shoplifting offences per 1,000 people, against 84.7 and 8.2 for England and Wales.

5,261SIA licence holders in the Newcastle travel to work area (2025)

2,604SIA licence holders in the Sunderland travel to work area (2025)

136,332crimes recorded by Northumbria Police, excluding fraud (year to March 2026)

90.3crimes per 1,000 people (England and Wales: 84.7)

11.9shoplifting offences per 1,000 people (England and Wales: 8.2)

4,000employees in private security activities in the North East (2024, provisional)

Police recorded crime, excluding fraud, by Community Safety Partnership, Northumbria, year to March 2026
Area	Crimes	Per 1,000 people	Shoplifting per 1,000
Newcastle upon Tyne	34,427	107.38	14.08
South Tyneside	14,631	96.64	12.72
Sunderland	27,007	93.58	12.71
Gateshead	17,797	87.77	11.22
North Tyneside	17,580	81.76	12.41
Northumberland	22,969	69.30	7.43
Northumbria Police area	136,332	90.30	11.88
England and Wales	5,235,213	84.70	8.20

Licensing

How does SIA licensing work in the North East?

The Security Industry Authority (SIA) licenses security staff across the UK under the Private Security Industry Act 2001; the same rules apply across England.

Who needs an SIA licenceYou need a front line SIA licence for licensable work done under a contract for services: security guarding, door supervision, close protection, public space surveillance (CCTV), cash and valuables in transit, and key holding. In-house staff employed directly by the company that uses their services usually do not, except for door supervision at licensed premises.

Qualification and training timeA security guard licence needs the Level 2 Award for Working as a Security Officer in the Private Security Industry. A door supervisor licence needs the door supervisor award and also covers security guarding. The SIA puts security guarding training at 30 hours over 4 days with self-study, or 38 hours over 5 days without; door supervision takes 44 hours over 6 days, or 52 hours over 7.

Fee, length and renewalSince 1 April 2026 the application fee is £204, and most extra licences on the same application cost £102. SIA licences last 3 years and do not renew themselves: you can apply 4 months before yours expires. To renew a security guard or door supervisor licence you also need a refresher qualification.

Checking a licenceBefore you hire someone for licensable work, check their licence on the SIA register on GOV.UK, with their 16-digit licence number or their surname and other details such as their date of birth.

How many hours a week can security officers work?

The Working Time Regulations 1998 cover Great Britain. An officer's working time, overtime included, must not go over an average of 48 hours for each 7 days unless they agree in writing to work more. The average is normally taken over 17 weeks; for security guards whose work needs a permanent presence to protect property and people (a special case under regulation 21), it is taken over 26 weeks. An opt-out must be voluntary and in writing, and the officer can end it with at least 7 days' notice, or up to 3 months if the agreement says so.

Work out shifts and headcount with the free 24/7 coverage calculator or the overtime calculator.

ForceVera

Run your Newcastle and the North East security operation in one platform

Proof for retail clientsA geofenced clock-in shows when officers were on site, and store clients get a branded daily report. Incident reports with photos and checkpoint scans from the guard app are coming soon.

SIA licences on fileOfficers upload a photo of their SIA licence in the app and it is kept on their profile. ForceVera does not check licences with the SIA or track expiry dates; use the SIA register on GOV.UK for that.

Hours for the 48-hour averageTimesheets show each officer's hours shift by shift and export to CSV or Excel, so you can check them against the working time limits before you publish the next rota.

Proof of service for clientsAttendance and timesheets roll into a daily client report with your logo, and on Pro and Enterprise clients have their own portal. Patrol scans and incident reports from the guard app are coming soon.

FAQ

Security companies in Newcastle and the North East: questions, answered

How many SIA licence holders are there in Newcastle and the North East?

The SIA's FOI release of 19 September 2025 lists 5,261 licence holders in the Newcastle travel to work area (552 women and 4,709 men) and 2,604 in Sunderland. Travel to work areas do not follow council boundaries.

What was the recorded crime rate in the Northumbria Police area?

In the year ending March 2026 Northumbria Police recorded 136,332 crimes, excluding fraud: 90.3 per 1,000 people, against 84.7 for England and Wales. Shoplifting ran at 11.9 offences per 1,000 people, against 8.2, and Newcastle upon Tyne recorded 14.1 per 1,000.

How many people work in private security in the North East?

The ONS Business Register and Employment Survey estimates 4,000 employees in private security activities (SIC 80100) in the North East region in 2024. The figure is provisional and rounded.

Does ForceVera check SIA licences?

No. Officers upload a photo of their SIA licence in the app and it is kept on their profile, but ForceVera does not check licences with the SIA or track expiry dates. Check a licence on the SIA register through GOV.UK.

Official sources

Checked October 2026. Licensing and employment rules change, so confirm them with the regulator before you rely on them. This page is general information, not legal advice.

Other UK areas: London · Birmingham and the West Midlands · Greater Manchester · Leeds, Bradford and West Yorkshire · Slough and Heathrow · Luton and Bedfordshire · Liverpool and Merseyside · Sheffield and South Yorkshire · Scotland · Wales · Northern Ireland · ForceVera in the UK.

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