Security guard management software for security companies in Wales

From Cardiff and Newport to Swansea and North Wales, plan rotas, prove officers were on site, record patrols and incidents, and give clients the evidence they ask for, in one platform.

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What software do security companies in Wales use to manage officers?

Security companies in Wales use security workforce software to plan rotas, check officers are on site, record patrols and incidents, and report to clients. ForceVera does this in one platform: rotas on officers' phones, a geofenced clock-in, QR patrol checkpoints, incident and daily reports, a client portal and timesheets.

Wales in numbers

Security work in Wales

The SIA's September 2025 FOI release counts 5,702 licence holders in the Cardiff travel to work area, 1,803 in Swansea and 1,785 in Newport. In the year to March 2026 Wales recorded 79.1 crimes per 1,000 people, against 84.7 for England and Wales; Cardiff recorded 93.8 per 1,000, with 13.2 shoplifting offences per 1,000.

5,702SIA licence holders in the Cardiff travel to work area (2025)

252,161crimes recorded by the four police forces in Wales, excluding fraud (year to March 2026)

79.1crimes per 1,000 people in Wales (England and Wales: 84.7)

93.8crimes per 1,000 people in Cardiff (Community Safety Partnership)

13.2shoplifting offences per 1,000 people in Cardiff (England and Wales: 8.2)

4,500employees in private security activities in Wales (2024, provisional)

Police recorded crime in Wales by police force area, year ending March 2026, excluding fraud
Police force	Crimes recorded	Crimes per 1,000 people	Shoplifting per 1,000 people
South Wales	106,881	78.4	8.3
Gwent	56,970	94.7	7.1
North Wales	52,435	75.2	7.2
Dyfed-Powys	35,875	68.4	3.4
Wales	252,161	79.1	7.0

Licensing

SIA licensing in Wales

The Security Industry Authority (SIA) licenses security staff in Wales under the Private Security Industry Act 2001. The licences, fees and qualifications are the same as in England.

Who needs an SIA licenceYou need a front line SIA licence for licensable work done under a contract for services: security guarding, door supervision, close protection, public space surveillance (CCTV), cash and valuables in transit, and key holding. In-house staff employed directly by the company that uses their services usually do not, except for door supervision at licensed premises.

Qualification and training timeA security guard licence needs the Level 2 Award for Working as a Security Officer in the Private Security Industry. A door supervisor licence needs the door supervisor award and also covers security guarding. The SIA puts security guarding training at 30 hours over 4 days with self-study, or 38 hours over 5 days without; door supervision takes 44 hours over 6 days, or 52 hours over 7.

Fee, length and renewalSince 1 April 2026 the application fee is £204, and most extra licences on the same application cost £102. SIA licences last 3 years and do not renew themselves: you can apply 4 months before yours expires. To renew a security guard or door supervisor licence you also need a refresher qualification.

Certified sports groundsThe SIA says you do not need a licence to work in-house at a certified sports ground in England or Wales: one that has an active safety certificate.

The 48-hour week for security officers in Wales

The Working Time Regulations 1998 cover Great Britain. An officer's working time, overtime included, must not go over an average of 48 hours for each 7 days unless they agree in writing to work more. The average is normally taken over 17 weeks; for security guards whose work needs a permanent presence to protect property and people (a special case under regulation 21), it is taken over 26 weeks. An opt-out must be voluntary and in writing, and the officer can end it with at least 7 days' notice, or up to 3 months if the agreement says so.

Work out shifts and headcount with the free 24/7 coverage calculator or the overtime calculator.

ForceVera

Run your Wales security operation in one platform

SIA licences on fileOfficers upload a photo of their SIA licence in the app and it is kept on their profile. ForceVera does not check licences with the SIA or track expiry dates; use the SIA register on GOV.UK for that.

Hours for the 48-hour averageTimesheets show each officer's hours shift by shift and export to CSV or Excel, so you can check them against the working time limits before you publish the next rota.

Proof of service for clientsPatrol scans, incident reports and attendance roll into a daily client report with your logo, and on Pro and Enterprise clients have their own portal.

FAQ

Security companies in Wales: questions, answered

How many SIA licence holders are there in Cardiff?

The SIA's FOI release of 19 September 2025 lists 5,702 licence holders in the Cardiff travel to work area. It also lists 1,803 in Swansea and 1,785 in Newport.

What was the recorded crime rate in Wales?

In the year ending March 2026 the four police forces in Wales recorded 252,161 crimes, excluding fraud: 79.1 per 1,000 people, against 84.7 for England and Wales. Gwent had the highest rate, 94.7 per 1,000, and Dyfed-Powys the lowest, 68.4.

Are SIA licence rules in Wales the same as in England?

Yes. The same licences, fees and qualifications apply in England and Wales, and in-house staff at a certified sports ground in either country do not need a licence.

Is ForceVera available in Welsh?

No. ForceVera is in English only, and its prices are in US dollars.

Official sources

Checked October 2026. Licensing and employment rules change, so confirm them with the regulator before you rely on them. This page is general information, not legal advice.

Other UK areas: London · Birmingham and the West Midlands · Greater Manchester · Leeds, Bradford and West Yorkshire · Scotland · Northern Ireland · ForceVera in the UK.

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