Guard app: how to accept or reject a shift

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  • Length 30 sec
  • For Guards
  • Plan Every plan

How does a guard accept or reject a shift in ForceVera?

Tap the reply card on Home to open Needs reply. Tap Accept, then take that day only or every day of the shift. To decline, tap Reject and pick or write a reason. As of November 2026, the company sees why and can give that day to another guard.

Step by step

  1. Tap the reply card on Home to open Needs reply.
  2. Check the site, the day and the hours on each card.
  3. Tap Accept, then take that day only or every day of the shift.
  4. If you can't work one, tap Reject, pick or write a reason, and send it.

Video transcript

New shifts wait for your reply.

Tap the reply card on Home to open Needs reply.

Each card shows the site, the day and the hours.

Tap Accept, then take that day only, or every day of the shift.

Can't work one?

Tap Reject, pick or write a reason, and send it.

Your company sees why and can give that day to another guard.

Accepted shifts move to Scheduled.

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See how guard scheduling works in ForceVera

These guides are general product information, not legal, licensing, employment, tax or compliance advice. You remain responsible for meeting the rules that apply to your business. Screens and features can change and depend on your plan, so a video may not match what you see. Names and data shown are fictional sample data. Terms of Service apply.

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