What are post orders?

The written instructions for a security post: duties, contacts and procedures.

Post orders: definition

Post orders are the written instructions for a security post. They tell the officer working that post what to do: hours and duties, patrol routes and times, access control and visitor rules, key contacts, alarm and emergency procedures, and reporting requirements. They are agreed with the client and should be read by every officer before working the post.

Post orders explained

Post orders turn the contract with the client into instructions an officer can follow. They matter most when someone new covers the post: a relief officer at 3 a.m. should be able to read them and know what to do.

Good post orders are specific ("check the loading bay doors at 22:00 and 02:00"), put emergency steps in order, list who to call for what, and carry a date and version number. They should be reviewed whenever the site or its risks change, and officers should sign that they have read the current version.

In the UK the same document is usually called assignment instructions.

How ForceVera handles it

In ForceVera's dispatch and command center (Pro and Enterprise), dispatchers keep post orders for each site with an attached file, and the version number goes up whenever the text or file changes. Site instructions with attachments reach officers in the guard app on every plan.

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