How to track security guard KPIs

Playing this video loads it from YouTube. YouTube's Terms and Google's Privacy Policy apply. Watch on YouTube.

  • Length 29 sec
  • For Admins and dispatchers; point rules are Admin only
  • Plan Pro and Enterprise

How do you track guard performance in ForceVera?

Open KPI and Performance to see each guard's penalty points, then choose what counts in Point rules, like lateness, call-ins, no-shows or missed tours. As of November 2026, managers are alerted when a guard crosses a threshold.

Step by step

  1. Open KPI and Performance to see each guard's penalty points.
  2. In Point rules, choose what counts, like lateness, call-ins, no-shows or missed tours.
  3. Click Record violation to add one, or excuse a violation with a reason.
  4. Use Export CSV for performance reviews.

Video transcript

See which guards you can count on.

Open KPI and Performance to see each guard's penalty points.

In Point rules, choose what counts, like lateness, call-ins, no-shows or missed tours.

Managers are alerted when a guard crosses a threshold.

Click Record violation to add one, or excuse a violation with a reason.

Use Export CSV for performance reviews.

Start your free trial at forcevera.com.

See how dispatch and the command center work

These guides are general product information, not legal, licensing, employment, tax or compliance advice. You remain responsible for meeting the rules that apply to your business. Screens and features can change and depend on your plan, so a video may not match what you see. Names and data shown are fictional sample data. Terms of Service apply.

Your next shift could be verified.

Get your team on ForceVera this week. Try every core feature free for 14 days, with no charge until the trial ends and no contract.

  • Nothing charged during the trial
  • Cancel anytime
  • Your data stays yours
Book a demo Start free trial